(Small actions which achieve big results)
01 Give Praise Often
Say thank you, show public recognition and appreciation of hard work
02 Balance Work/Life
Don’t work late every night, and respect your team’s life outside of work
03 Walk the Floor
Get out of your office once in a while, chat to your team and take interest
04 Encourage Feedback
Listen to your team and their challenges, and then see how you can help
05 Resolve Conflict Quickly
Fix problems quickly at the source, champion the ‘Team’ over the ‘Individual’
06 Develop your Staff
Know your team’s aspirations, be an active sponsor and develop their careers
07 Protect Your Team
Shield your staff from bureaucracy and take responsibility for team’s mistakes
08 Live the values
Show integrity and respect, lead by example, understand your impact as a leader
09 Clarify expectations
Discuss and set objectives that are understandable, achievable and measurable
10 Have Fun!
And finally … have some fun, go for lunch or drinks and get to know your team
(Found this while working at Credit Suisse, found it very inspiring !)
You can lead some folks to knowledge, but you can not make them think.
The average person thinks he’s above average!
For most folks, they don’t know, what they don’t know.
Good judgement comes from experience. Experience comes from bad judgement.